Support 
Frequently Asked Questions
How to choose a hosting plan?
Choosing a hosing plan depends on a number of factors. Website/application’s software and resource requirements, expected amount of traffic, expected growth of visitors/users and whether you are going to run a new website or move an existing one. If you are going to run a new a website, in most cases you can go for the smallest plan and upgrade your hosting plan whenever needed.
How long does it take to get my website up and running?
As soon as you place your order and complete the payment, your hosting account will be set up instantly and you will receive details via email. If you choose to register your domain with R9Host, your website will be up and running immediately. Otherwise, you will need to manually set our name servers on your domain to point to our servers.
What are your name servers?
Our name servers are:
ns1.r9host.com
ns2.r9host.com
What are resource limits on your cPanel hosting?
Each cPanel account has has following limits:
1GB RAM
1 CPU Core
1MB/s IO
1024 IOPS (IO per second)
What happens if my account exceeds its resource limits?
Simply you will “Resource Limits Exceeded” message on your website. Once resource usage is came down, your website will show up again.
How can I transfer my website from another provider to R9Host?
If your current providrt is using cPanel, you can take advantage of our free automated account transfer module to easily transfer your account to our server. It is accessible within from client area.